Which of the following is NOT one of the four qualities of empathy?

• A. See the world as others see it
• B. Active listening
• C. Non-Judgmental
• D. Understanding another's feelings

Answer: (B)

Empathy involves four familiar ways of connecting with another person: trying to see the world from their point of view, listening actively to what they say, staying non-judgmental, and understanding what they are feeling. Seeing the world as others see it is perspective-taking—you put yourself in their shoes to grasp their viewpoint. Active listening means fully concentrating, reflecting back what you hear, and asking clarifying questions to ensure you understand. Being non-judgmental is about keeping biases out of the interaction so the person feels safe sharing. Understanding another’s feelings gets at the emotional resonance part of empathy, recognizing and naming the emotions they’re experiencing.

Since each option aligns with one of these well-established facets of empathy, there isn’t an item that isn’t a quality of empathy. The question, as written, doesn’t have a correct choice. If the test format allowed it, the appropriate correction would be “none of the above” or recognizing the prompt may be flawed.